E-commerce

Online commerce is a dynamically developing field to which increasingly strict European Union and domestic legislation applies. Up-to-date legal advice is indispensable for properly handling the legal challenges of the digital marketplace.

General Terms and Conditions (GTC)

Every webshop is required to publish valid GTC (general terms and conditions) that comply with EU and Hungarian consumer protection legislation. The GTC must contain the detailed rules on the right of withdrawal, the warranty and guarantee conditions, the complaint-handling procedure and the data processing information notice. Our office prepares individual GTC tailored to your business.

Consumer protection compliance

On the basis of the EU Omnibus Directive (2021), consumer protection rules were tightened from 2022. The indication of price reductions, verifying the authenticity of online reviews and breaching the rules on digital content may entail serious sanctions. Our office assesses your business's level of compliance and, if necessary, carries out the required corrections.

Digital content and services

Special rules apply to the sale of digital content (software, music files, e-books, online courses) and digital services. Under the new directives that entered into force in 2022, consumers enjoy enhanced protection, which operators must take into account.

Platform liability and DSA compliance

The EU Regulation on Digital Services (DSA – Digital Services Act) has applied since 2024. Operators of online platforms have – depending on their size – various transparency and moderation obligations. Our office helps determine the obligations applicable to you and assists in fulfilling them.